Case log

Recent work.

A sample of jobs from the bench and the field. Customer names and identifying details are withheld.

Technician working on a board

Repair · Coconut Creek

Student laptop, broken charging port

USB-C port torn loose two weeks before finals. Port replaced and board inspected; back with the student in two days.

Open hard drive

Data · Margate

Family photos from a failing drive

A desktop with a degrading hard drive. Imaged before it failed fully; years of photos recovered and a cloud backup set up.

Person using a laptop and phone

Security · Coral Springs

Tech-support scam cleanup

Retiree allowed a "support agent" remote access. Two remote tools removed, passwords reset, two-step sign-in enabled, and a written summary for the bank.

Patch panel

Network · Pompano Beach

Dental office network rebuild

Tangled closet replaced with a labeled patch panel, business firewall, and separate guest Wi-Fi. Installed over a weekend.

Office staff at computers

Business IT · Deerfield Beach

CPA firm ahead of tax season

Twelve workstations patched and monitored, multi-factor sign-in rolled out, and nightly backups with monthly test restores.

Laptop in a dark room

Repair · Parkland

Coffee spill on a work laptop

Powered off right away by the owner. Cleaned, keyboard replaced, and all data intact — the fast shutdown made the difference.

Server rack

Data · Coconut Creek

Office NAS after a power surge

Storm surge corrupted a small-office network drive. Shared folders recovered; UPS and off-site backup added.

Hands typing on a laptop

Network · Tamarac

Home office with no signal

Concrete-block walls blocked Wi-Fi to the back office. A three-node mesh plus one wired run ended the dropped video calls.

Dashboard on a screen

Business IT · Margate

Email migration for a contractor

Eight mailboxes moved from an old host to Microsoft 365 over a weekend, with phones reconfigured Monday morning.

Developer desk with monitors

Upgrade · Boca Raton

CAD workstation build

Spec'd to the client's design software, assembled, and stress-tested for 24 hours, then delivered and set up with dual monitors.

Your fix could be next.